Frequently asked questions

You can start exchanging cryptocurrencies immediately from the main page without registering, though creating an account is optional for convenience and tracking your transactions.

Most exchanges are processed within minutes, depending on the blockchain network.

No. VDX Exchange is a non-custodial platform, so you always use your own wallets and retain full control of your funds.

Transaction limits depend on the specific currencies and current liquidity. Reserves are displayed on the main page before confirming your transaction.

VDX Exchange does not charge any commissions. The only cost is the exchange rate applied, which is shown before confirming your transaction.

Exchanges are irreversible once confirmed. Always double-check the wallet address before completing a transaction, as VDX Exchange cannot recover funds sent to the wrong address.

Yes. You can monitor the status of your exchange directly on the main page or in your account until it is completed.

If you have additional questions or need assistance, you can submit a request through the contact form on our website. You can also use the live chat in the lower right corner of the site for instant support.